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  • Writer's pictureJosé R. Hernández

What Every HOA Board Member Should Know About Community Management Companies

As a Homeowners Association (HOA) board member, you understand the complexities and responsibilities of managing a community. One crucial decision that HOA board members often face is whether to continue working with their current community management company or explore other options. This blog aims to provide you with essential information on what every HOA board member should know about community management companies, helping you make an informed decision for the betterment of your community.




HOA Board Member Looking at Neighborhood


Understanding the Role of Community Management Companies

Community management companies play a vital role in assisting HOAs in various tasks such as financial management, maintenance coordination, rule enforcement, and vendor management. They act as partners in ensuring the smooth operation of the community and handling day-to-day tasks efficiently. Before making any decisions regarding your current management company, it's essential to assess whether they are fulfilling their duties effectively and meeting the needs of your community.

Evaluating Performance and Service Quality

One key aspect that every HOA board member should consider is evaluating their current management company's performance and service quality. Are they responsive to inquiries and concerns? Do they provide detailed financial reports in a timely manner? Are residents satisfied with their services? Conducting surveys among homeowners or seeking feedback from residents can help gauge the level of satisfaction with the current management company's performance.

Reviewing Contracts and Terms

It's crucial for HOA board members to review existing contracts with their management company regularly. Understanding the terms of the agreement, services provided, fee structure, and contract renewal clauses is essential in making informed decisions about continuing or terminating the partnership. If there are any discrepancies or areas where service improvements are needed, it's essential to address them promptly through contract renegotiation or seeking alternative solutions.

Exploring New Opportunities

Sometimes, despite efforts to improve collaboration with a current management company, it may be necessary to explore new opportunities by considering other community management companies in the market. Conducting thorough research, requesting proposals from multiple companies, and comparing services offered can provide valuable insights into potential alternatives that may better suit the needs and goals of your HOA.

Seeking Professional Guidance

As an HOA board member, navigating the process of evaluating and selecting a community management company can sometimes be overwhelming. Seeking professional guidance from industry experts or consultants can offer valuable assistance in assessing your current situation, identifying areas for improvement, and exploring new options effectively. With expert advice and support, you can make well-informed decisions that benefit your community in the long run.


In conclusion, understanding what every HOA board member should know about community management companies is essential in ensuring efficient operations and fostering a thriving community environment. By evaluating performance, reviewing contracts, exploring new opportunities when necessary, and seeking professional guidance when needed, you can make informed decisions that align with the best interests of your HOA. Remember that effective communication within your board and with residents is critical in this process to ensure transparency and collaboration for successful outcomes. Ultimately, prioritizing the well-being of your community should guide your decisions when choosing the right partner for managing your HOA effectively.


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At Don Asher Management, we've proudly served the Central Florida community for over 70 years. As a locally-owned company with a strong understanding of the local market, we've cultivated substantial relationships with local and national contractors to provide top-quality services. We're dedicated to meeting your Property and HOA management needs with a personalized touch, combining our decades of experience and commitment to detail for unmatched service. We're confident in our ability to deliver exceptional services tailored just for you. Choose Don Asher Management - where personalized attention meets professional service.

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